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Automation & AI

Complex challenges. Clear solutions.

Many companies see the potential but struggle to align AI with strategy. These are the blockers that stand in the way.

There’s no AI strategy to build on

Without a clear vision and roadmap, AI stays an isolated experiment. Especially when data is scattered, siloed, or not ready for real use.

Data exists. But decisions still rely on guess work

Many organisations have the data. What’s missing is the automation, insights, and connected workflows to use it in real time.

Customer experiences aren’t built to adapt or scale.

Personalisation, speed, and self-service are now baseline. But too many journeys still depend on manual processes and siloed systems.

AI can’t scale if your foundation isn’t aligned

Good models need clean data and solid infrastructure. But outdated systems and scattered governance hold them back.

AI That Works For You

Jan Grzybowski

Jan Grzybowski

CEO Poland

Jan Grzybowski combines over a decade of experience in technology and business leadership with a deep interest in AI-driven innovation. With a background in software development, consulting, and strategy, he helps organisations harness AI to solve complex challenges and create real business value.

Where Impact is Made

Not every process needs AI. But in the right place, with the right data and structure, automation delivers speed, insight, and scale.

Build an AI strategy that actually moves the business

We help you cut through the noise. From identifying high-impact opportunities to aligning teams and data, we design AI strategies grounded in real business value.

“We need a clear view of where AI delivers.”

  • Use-case discovery and prioritisation
  • Capability mapping across people, data, and systems
  • AI roadmaps tailored to business goals and operating models
  • Change readiness and team alignment

Make smarter decisions, faster with automation.

We seamlessly integrate AI into your existing workflows, not fight them. From real-time decision support to back-office efficiency, we help teams move with clarity and confidence.

“We have the data, we just don’t use it fast enough.”

  • AI-enhanced workflows and guided decision-making
  • Analytics to understand and anticipate change
  • Predictive insights from connected machines and systems
  • AI-powered document and claims processing

Turn CX into a competitive advantage

Great service doesn’t scale without smart systems. We build AI-powered experiences that are fast, personal, and connected across web, mobile, and service channels.

“People expect smart experiences. We’re not there yet.”

  • Conversational AI and dynamic user flows
  • Personalisation driven by behavioural insight
  • Generative AI support tools for support teams

GenAI solution for Carl Zeiss Meditec

50% faster clinic responses using GenAI

20% conversion lift in the first test period
A GenAI solution designed and delivered to cut response times and increase conversion. It boosts satisfaction and supports clinics across the globe in handling initial communication with patients more efficiently.
Read Full Story
Computer screen showing a Zeiss login page with a woman working on a laptop, set inside a bright medical examination room.

Get to Know our Team

Munich

Dr. Armin Höll-Steier

Partner

As a partner at DevelopX, Armin advises clients primarily in the financial services and insurance sectors. His areas of focus include digital product development, customer journey development, sales and the application of AI in digital workflows. Prior to joining DevelopX, Armin was CEO of CHECK24 Versicherungsservice and had management roles at the top strategy consulting firms Bain & Company and Boston Consulting Group. He holds a diploma and a doctoral degree in Business Administration and a Master of Business Research from LMU Munich.
Chris Heeg
Hamburg

Chris Heeg

Partner

As a Partner at DevelopX with a strong focus on technology, Chris is responsible for the design, implementation and scaling of complex digital products. He also advises clients on digital transformation and the adoption of emerging technologies such as AI and blockchain.
Before joining DevelopX, Chris was Commercial Lead at freiheit.com and worked as a consultant at firms including Roland Berger and McKinsey & Company. As the CEO & Founder of a mobile fitness app, he brings hands-on entrepreneurial experience. He holds a degree in physics from the Technical University of Munich, which he completed one semester ahead of schedule.
Jan-Grzybowski
Warsaw

Jan Grzybowski

Partner

As a Partner at DevelopX, Jan supports companies in building high-performing delivery organisations and technology teams. His particular focus is on managing complex software project portfolios, agile delivery models, and driving sustainable growth. With almost 20 years’ experience working for international technology and consulting companies, Jan has extensive expertise in business development, project management and global service delivery. He has held leadership roles including Chief Delivery Officer at Neurons Lab, Acting Delivery Director at SoftServe, and Head of Managed Services at Clouds On Mars and SoftwareOne. He also founded his own IT services company, which was later successfully acquired. Jan holds an Executive MBA from Kozminski University and a Software Engineering degree from the Polish-Japanese Academy of Information Technology.
Karol_Wiszowaty
Białystok

Karol Wiszowaty

Partner, Delivery Director

Karol is a partner at DevelopX, with nearly 20 years’ experience supporting companies in delivering complex software development projects within the telecoms, e-commerce and retail sectors. He has a blend of technical and leadership skills and brings extensive expertise in managing international projects and leading large engineering organisations. His professional background includes roles such as COO and Delivery Director at Inspeerity, as well as leadership positions at Computaris and project and software management roles at Exorigo and DigitalRoute. Karol holds a Master’s degree in Computer Science from the Białystok University of Technology and a postgraduate degree in IT management from the Warsaw University of Technology.

It’s time to make smarter use
of your data

We help you map the right opportunities, define clear outcomes, and make AI part of your business.

Ready to rethink what’s possible with AI & automation?
Let’s talk impact
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