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Energy Industry

An industry in transition

We drive digital transformation in the energy sector, addressing the challenges of energy transition, regulation, and supply security.

Missing solutions for electrified households

In order to remain relevant to end consumers and deliver a first-class customer experience, utilities must offer a wide range of commodities and energy services (EDLs), reflecting these in their IT architecture — from e-mobility and home energy management systems (HEMS) to dynamic tariffs.

Inconsistent digital customer experience

Energy providers are evolving into trusted energy partners to secure long-term customer loyalty. They provide a modern, digital customer experience across all products and touchpoints, from signing contracts to billing for dynamic electricity tariffs via websites and mobile apps.

Insufficient process automation

Energy providers can improve service quality and reduce costs by using advanced AI solutions for customer interaction and process automation. However, lasting success depends on robust data foundations and well-integrated processes.

Lack of a digital services portfolio

Without a digital services portfolio, energy companies are finding it increasingly difficult to establish themselves as reliable partners for business customers. By offering innovative digital solutions for mobility, energy and carbon management or self-service platforms, however, utilities can deliver valuable services and open up new revenue streams.

We Know Energy

Konrad Hintermair

Founder & Managing Partner

Konrad has hands-on experience leading digital energy projects. He guided the design and delivery of a scalable lead and sales platform for enerix, enabling over 100 regional partners to drive qualified growth.

Where Impact is Made

We design solutions and business models that understand the energy industry, are compatible with your systems, comply with all regulations and are tailored to your customers.

Growth happens where technology fits the business.

We design solutions and business models that are compatible with your systems, compliant with all regulations and oriented towards helping your customers make the right digital decisions. Our designs are based on a thorough understanding of the energy industry. Using market research, modelling and practical prototyping, we determine how digitalisation can create the greatest value for your business.

“There is no shortage of digital options. The real question is: which ones truly deliver?”

  • Digital strategy and platform roadmapping
  • Regulatory and market-readiness audits
  • Concept testing, prototyping, and early user validation
  • Go-to-market playbooks and roadmapping

Design customer journeys that convert and retain

We help utilities, providers, and scale-ups design full customer journeys from lead generation to service upsell. Always personalised, always data-informed.

“Our customer tools don’t match the experience they expect.”

  • Data-driven quoting and onboarding tools
  • Personalised CX journeys across mobile and web
  • Design sprints and service blueprinting for key energy touchpoints
  • Real-time feedback loops to refine product-market fit

Build digital tools that improve energy infrastructure

We help energy and e-mobility providers replace fragmented systems with platforms built for performance, flexibility, and growth. From smart charging to VPP-ready control, we design infrastructure that scales.

“We need scalable systems, not more siloed tools.”

  • Interoperability-driven platforms built on OCPP & OCPI
  • Demand response architecture to work with renewables
  • Real-time control and predictive load balancing
  • IoT integration for energy monitoring and automated performance

enerix

Developing a digital sales platform

Discover how we created an interactive sales platform that replaces traditional contact forms with a data-driven, user-centered process.
Read Full Story
enerix_home energy

Get to Know our Team

Hamburg

Konrad Hintermair

Founder & Managing Partner

Konrad is the founder of DevelopX. In his role as a partner, he advises clients in the energy, private equity and logistics sectors, drawing on his experience of over 30 successful digital transformation and business development projects. Prior to establishing DevelopX, he was a partner at the renowned incubator TruVenturo, where he successfully led numerous ventures and exits. Previously he worked as an Engagement Manager at McKinsey & Company in Hamburg. Konrad holds a degree in engineering and an MBA from IESE Business School in Barcelona.
Chris Heeg
Hamburg

Chris Heeg

Partner

As a Partner at DevelopX with a strong focus on technology, Chris is responsible for the design, implementation and scaling of complex digital products. He also advises clients on digital transformation and the adoption of emerging technologies such as AI and blockchain.
Before joining DevelopX, Chris was Commercial Lead at freiheit.com and worked as a consultant at firms including Roland Berger and McKinsey & Company. As the CEO & Founder of a mobile fitness app, he brings hands-on entrepreneurial experience. He holds a degree in physics from the Technical University of Munich, which he completed one semester ahead of schedule.

Energy growth doesn’t come from supply.
It comes from service.

Real impact starts with better platforms, smarter journeys, and infrastructure built around the customer.

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